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Shipping & Delivery

DELIVERY

Delivery shall be made directly to the postal address indicated by the buyer at the time of placing the order. Estimated delivery lead times: Switzerland 3–5 working days, EU 5–7 working days, International 10–14 working days. Delivery lead times shall be given as a guide only. In individual cases, changes or delays might occur. The delivery times shall have no contract value and shall not in any way invoke the liability of Sula GmbH. We are not liable in the event of the package being stolen or lost. Only our carpet orders are sent by registered mail.

DELAYS

Given the significant impacts of the COVID-19 pandemic, the shipping of orders can take longer than usual. We, our production & our delivery partners are giving our best to ship your orders in time.